NP3680
It is critical to select the correct firmware version to download. The correct version can be found by checking the sticker on the base of your NetComm equipment now. You should also consult the firmware upgrade instructions - located below - before starting the download.
Please take caution while upgrading the firmware. Installation of the incorrect firmware file, disruption to the power source or a break in the connection to your computer during the upgrade process may render your device unusable and void the product warranty.
NP3680 RoHS Firmware
NP3680_v2.50.bin (870.9 KB)
Please check the following to make sure that your NP3680 is the RoHS version or non-RoHS version and then download the firmware.
The Power Supply that came with your NP3680 has a voltage rating on it.
If the Voltage Rating on your Power Supply is 12V 1A, then it is the RoHS version.
NP3680 Non-RoHS Firmware
NP3680_nonRoHS_V2.261.bin (916.7 KB)
Please check the following to make sure that your NP3680 is the RoHS version or non-RoHS version and then download the firmware.
The Power Supply that came with your NP3680 has a voltage rating on it.
If the Voltage Rating on your Power Supply is 5V 2A, then it is the Non-RoHS version.
NB3680 - Firmware Upgrade Instructions
NP3680_Upgrade_Instructions_V2.50.pdf (67.1 KB)
Firmware Upgrade Instructions from 1.35 to 2.261
Firmware_Upgrade_Instructions_v1.35_to_v2.261.pdf (139.4 KB)
Please do not try to open the firmware files. If the file's extension is ".img" or ".bin", the files can not be opened on your computer. You need to follow the instructions from the Firmware Upgrade Instructions Guide.
If the file's extension is ".zip" then you need to unzip the compressed files to get the actual firmware file using UnZip or WinZip software and then follow the instructions from the guide.
Ensure that ALL Antivirus / Firewall / Security programs are turned OFF before performing the firmware upgrade.Also ensure that you are performing this firmware upgrade when connecting to the modem/router with an Ethernet cable.
Do NOT use a Wireless connection to upgrade the firmware.